I don't update my reviews very often. Usually the business service is the same. In this case, I'm very dissatisfied with AAMCO. A few weeks ago, I asked them to check my car out. They did and gave me an estimate. Well, I was ready to have them make the repairs that they gave me an estimate on and called to make an appointment. I didn't have the estimate, but the guy who answered the phone said they didn't file the estimate. Why in the world would they not keep an estimate, so they would know what it is they checked out and what they would need to fix. It boggles my mind. Any other repair shop would have a copy of it and know how to schedule me in because they know specifically what repair it would be rather than relying on a customer to hold recite what's on the paperwork. When he told me he didn't keep their estimates, I decided they don't care enough to have my business. There are too many other repair shops and I will just go somewhere else. It's what I call poor business practices no matter how many good reviews they got. I just won't put up with it!