I have been to Cargo Coffee a total of three times. Twice was off of East Washington and once off Park Street. The Cargo off East Wash is a terrific space all glass and steel. They have free water that you don't have to ask for which is nice. The baristas were friendly and their coffee is very good, not the bitter, burnt tasting gack you get from Starbucks or other joints. I had a positive experience at the East Wash location they have a nice seating area with couches and soft chairs as well as hard top tables on the lower level and then they have a more intimate area upstairs with a long table against a wall in the back where you can plug in laptops and electronic devices and sit and work in peace and quiet. Why only three stars? My gripes are these:
*My experience at the Park Street location was completely different. The place closes really early for a coffee house while East Wash location stays open appropriately late. The staff at the East Wash location were friendly and helpful while the Park Street they seemed not super happy to be there also the park street location is small and dirty inside. The mugs were even dusty and dirty. I was there about 45 minutes before it closed thinking it would be open later like the Wash location and felt like they were trying to chase me out by cleaning up around me.
*I really think their merchandise is cool and wanted to send a friend a Tee shirt but they only had smalls. They didn't offer a timeframe when more would be in stock and you cannot order merchandise online. also they did not offer to help me get the tee shirt in a larger size.
*As noted above ALL locations should be consistent when selling a brand.
*If the issues above were/are resolved I would elevate Cargo coffee to a solid 4 out of 5.