My second time, actually my third time, my very first time was through the drive-thru my hamburger was cold and wasn't asked if I wanted any tomato or lettuce and the second time I came in the man behind the counter was very professional asked if I wanted lettuce or tomato told me the whole scoop on the menu and had a pleasant experience my third time not so much I was asked what I wanted and I said the natural cheeseburger combo with onion rings and zucchini, I was not asked if I wanted lettuce or tomato, And the people behind the counter were all joking and having a good time not really concerned with their customers was just and having a good time. for $10.27 I expect to be asked if I want lettuce and tomato on my burger (I was not asked) I really like the concept of this restaurant but if the service doesn't get better I will never come back! Service makes a Business, if you don't take care of your customers they don't want to come back! They are your pay check!!