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  • We hired Affordable bathrooms to remodel 2 small bathrooms on January 10, 2017. We told the salesman, Billy, that we needed this completed by March 9th because of our commitments. They didn't even contact me to START the job until 4 weeks later and I called them. (We went by the company address and it was a vacant building, the other address had no signs) They finished on March 27th. They wouldn't show up for days at a time with no contact. Texts, emails and phone calls went unreturned. We fired them once, but relented when they gave us an end date and then they went past that too. We were held hostage in our home waiting for someone to call or show up to work. The silver lining was that the workers, Matt and the tile crew did a good job, (hence the 2 stars)but the project manager, Joe Metry, who said he would be there, actually showed up 3 times in 9 weeks,and that was because we would call with a problem. I would suggest spending a bit more and hiring a company that communicates and tells the truth about expectations. I do not recommend this company for anyone who values customer service and an honest communication. The end result was definitely not worth the headache.
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