Decent staff and service for a Chinese operated karaoke spot. The "Service button" they have on the screen actually works - a staff will come within a minute or two. They also check up on you (which is pretty unusual) to follow up with any more drinks for snacks.
The place itself is surprising well maintained. It's not super worn down, and it does not smell funny. Washroom is clean enough to use.
The machines they have are meh. It's touch screen and all that, but it doesn't work perfectly. What I disliked the most was their microphone. Terrible quality and faulty.