One thing that I've always said about this city is that they need to have more places to take kids too. The fact that there is only one location for this place and it's in a "Not so great" part of town doesn't help at all. I've been here 3 times already but and my experience has been the same. Super chaotic with kids running everywhere with no super vision from parents. The drink area is always a sticky mess again kids come and drop and spill their drinks and no one to clean it up. I would say the same thing with the food area. I couldn't keep track off how many times I've seen children with no parents come up and grab a pizza slice with their bare hands or just to throw it back with the rest of the pizza. Very unsanitary, you're just asking to get sick. The pizza was okay most of the pizza was stale unless you got lucky and mange to get one right out of the oven. I would say that the chicken here is pretty good but a negative is that as soon as it comes out, it's usually gone within seconds! The staff here just looks miserable like they don't want to be there. I understand most of them are teenagers but you still have to keep up with customer service.
I would definitely like to see them open up other locations in the Spring valley, and Henderson area. Just to see what a difference other areas can do for their business. Picking this side of town was a poor mistake.
Overall I wish the business would in prove it's services. My nieces did enjoy the games over all. But I would rather have take them to chuck e cheese or Gameworks