| rev:text
| - I'm going to provide a more granular rating, because there were a couple of things that impacted how I felt about my last two visits there...
The Renovation/Atmosphere: 4 Stars
The previous incarnation of OT Gringos, Dos Gringos, was known for being a dive. The place was kind of a mess, but the food was good. I often wondered how it stayed in business because it was so empty most of the time. The renovation is undeniably better, and certainly has attracted a larger crowd. Instead of feeling divey, it feels clean and nicer, with a better vibe. (Maybe because I can convince people to go here now?) The live music was a great addition!
The service: 2 Stars
Last time we were there (for the Cardinals/Green Bay game), we sat in the indoor area with a group of 10 people. The place was PACKED and management definitely hadn't prepared for that kind of crowd. Maybe this is a symptom of working out the kinks, as they figure out their new demand, but there definitely should've been a few more servers working the indoor area. The bartender who also waited on us had dark curly hair and an AWFUL attitude. People at other tables were commenting on it too - she refused to split our check, never brought out our food (we had to go to the bar and ask for it from another bartender. I could see three shelves full of food that wasn't getting delivered to tables), and generally was nasty to us when we were ordering drinks. I get being busy, and I've been a server myself. It's frustrating. But part of your job is providing good customer service, and we didn't get that at all. Better staffing and training is definitely needed.
The food/drinks: 3 stars
I'm a nacho-lover, and my chicken nachos would have been 4-5 star if they'd been hot. After a long wait, I went up to the bar and asked for them. They were great, but cold because they'd been sitting. Sort of disappointing, but I think the quality would've been decent if they'd made it to the table while hot. Drinks weren't bad, but we had a really hard time getting refills.
All in all, OT Gringos is having some growing pains. We'll certainly be back to give them another try once they've had a chance to get some of this stuff resolved. The potential is there, and I think it could be a pretty good place to start a night or hang out for a game. I'll be interested to see how it's doing in a few more weeks.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)