I have been using Centennial Toyota's service department since they opened. I love Greg Allen. He is my first pick for service people and always does great. He never suggests anything that isn't needed and is always fun to deal with. The only thing that I have had go wrong there was they once accidentally changed the transmission fluid in my Highlander, but they didn't charge me for it so it was actually a great favor to me. Service is always great and they don't have your car for too long. I don't know what the previous reviewer had happen there, but I can't say I have ever had an experience like that. I have referred all of my friends and family to them and no one has ever had an issue. I won't take my car anywhere else.