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  • I really liked the food here at first. I also love that they deliver, serve espresso drinks, and have a relatively friendly staff. Actually a GREAT staff, with wonderful customer service and the genuine attitude of a local business that cares about their customers. However it is hit or miss, because they seem to have a girl answering phones and taking orders who is a COMPLETE IDIOT. Not only is she an idiot, but she lacks any sense of customer service, and has a very bitchy "what do you want" kind of attitude with people. To call her mentally challenged would be an insult to the mentally challenged, seeing as I have dined there twice and seem to know a great deal more about the restaurant and the services they provide than this bimbo. I took two stars off JUST for her and if she is working or answering the phone when I come in, I will take my business elsewhere. ***Edit: After I received a friendly message from the owner apologizing and offering a free meal, (which I have yet to accept and probably never will) I returned because I liked the food so much and wanted to share the fun environment with a guest. Both of the girls working treated me heinously from the instant we approached the counter. Perhaps they had seen this review and recognized me, or perhaps they just have impossibly terrible manners and attitudes. Either way, they do not seem like friendly people who understand that customers are supposedly to be treated with respect. Although the owner seems to be a wonderfully dedicated and kind person, I cannot give anything higher than 1-star after the way I have been treated. I am not a very resilient person; I am emotionally sensitive. My feelings were hurt to be treated that way especially after the several crappy experiences that I had prior. To be perfectly clear, even though I did not feel good about the way I was treated I never went out of my way to make those girls feel bad about how poorly they were behaving while they were being paid to do so, and I truly feel that their actions are entirely unjustified. Ideally, they would also be held responsible, as unlikely as this is. Also, please note that most of the negative reviews about the staff have been flagged, meaning someone who works there is fully aware of the problem and refuses to do a single thing about it. Just wow.
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