We've been customers since 2013 and John has become so much more than just "the pest control guy." Our children all know John and our littlest always tries to help him navigate throughout our home or sign the bill on the clipboard. John first treated our home when our soon-to-be 4 year old was about 4 months old and John was transitioning into forming his own company. He'd been a joy to work with at his former and now finito old gig so we knew we'd follow him over to his own company. In regard to the various Valley pest control companies we had tried, I always thought the typical "if you exterminate quarterly or monthly you'll really notice a difference" redundant kind of sales pitch was BS. However, to our pleasant surprise John never pushed us into anything. He's really a solution-finder and, for an insect phobic like myself, he truly takes a personal approach to his craft. We live downtown which comes with its positives (walking distance to food, entertainment etc) and negatives (pests of all kinds from the food, entertainment etc ) but John's regular visits (3 to 4 times annually) have made a significant difference and when he's here he genuinely takes the appropriate time and effort into perfecting our grounds. He's essentially gotten rid of all cockroaches and crickets and made a concerted effort to rid our home of those darn Springtime gnats. If you want a lifetime free of pesky pests I highly recommend AZTPW!