I tended to come here with my friends during the day, so it wasn't very busy and service was fast. The only problem I've had was visiting once at night where they'd run out of silverware(they were understaffed and looking to hire at that time) and we had to use plasticware, but the manager apologized profusely for this and was very polite.
Never had an issue with service, everyone tends to be friendly and attentive. The food is tasty and filling, though sometimes their boneless wings don't have quite enough sauce on them. I've tried about 6 of their sauces and they're all delicious, same with their appetizers. I suggest exercising caution if you ever order the dessert nachos, from the menu picture my friends and I got the impression that they were much smaller than they really were, and couldn't finish them all because it was so large.
All in all though, it is a good place for reasonably priced food and good deals on wings.