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  • I have been disappointed yet again by this location. I was probably the last customer of the night, ordering through the drive thru at 1040 PM, which is plenty of time for a fast food restaurant that closes at 11 to serve guests. The crew member tells me they are out of crunchy chicken tacos, which I am totally okay with, except for the fact this seemingly always happens later in the night. I order a double chicken bowl, as that would be my next choice. I return home (i live one block away) to discover my food is ice cold, working in food service, I'm sure they took their station apart early in hopes of getting to leave on 11 at the dot. I call the location at 11:05, knowing there is still crew there. First attempt to call, the phone rings and rings and rings, no answer. Second attempt, someone answers, I begin to speak, and am hung up on seconds later. I will return tomorrow morning to speak to the management, this is ludicrous and a terrible example of customer service. I patronize this restaurant frequently, but maybe I can look to spend my money elsewhere as I was totally disregarded as a guest. Terrible terrible experience
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