I order some Flowers for a special lady. She sent me a picture and the arrangement was not even what I ordered. I called back to speak with Tommy and requested them to to make it right by delivering the correct arrangement I ordered another day. He said when you order it's a designers choice. I said "What? I said I didn't simply just call in and blindly order saying put together whatever you want I'll pay you $60 dollars for it. No I went online and specially selected what I wanted for her which were pink and purple flower set up. The flowers were red and yellow a complete different bouquet not what I ordered. I'm not ordering anything and you sending something 100% completely different then what I ordered. Then you expect me to pay for something I didn't order. I order a Beef Pizza and you send me a Pepparoni Pizza then say we know you ordered Beef but it's the designers choice. Absolutely not!!! As soon as the payment I dispute the charge and getting a full refund. I have pictures of what I ordered and what was delivered will be a easy refund. What makes it worse is the company refused to fix it and make it right. Won't ever do business with the again. I recommend going elsewhere