Yep... these guys must have moved from Tempe to Chandler. Same ole business practice as the reviews I'm reading below. I booked the service through Angie's List. Scheduled service for today and after waiting an hour past the appointment time, I start calling. Seems that this company had it out with Angie's List. Did anyone call me? Did anyone discuss a refund? No! I am now in process of getting refund from Angie's List. This is a very unprofessional company. Buyer Beware!!!!!