Terrible service. Ordered a coffee maker through their website to be picked up at the store. I opened a new card to score another discount on top of a sale. I showed up to pick it up asking about the new card discount. He asked if I got the coupon I said no and he referred me to an 800 number. WTF! I don't think this guy cared about my business. I then asked if he could apply the rewards I was given. He couldn't do that either with an excuse. I then said I didn't want the merchandise he then did a return without blinking. Guess what you lost my business and I closed a brand new card relationship with you. Reinforcement of why your business is declining. Hello Amazon and Bed Bath and Beyond.