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  • Came into Albertsons to get a few things, I noticed they had a sale on ribs it said on the front pork ribs $2.99lb and beef ribs $2.99lb on the side of that it said "BUY ONE GET TWO FREE". I picked up 3packages of the beef ribs. When I got to the cashier and she rung me up I was curious why my bill was so high. I noticed I was being charged for all 3 packages of ribs. I explained to the cashier they said they were buy one get 2 free. She proceeded to get very rude and said I need to call a manager. This employee that came up was name Cassandra and she was riding the handicap assistance powered wheel chair/cart not even walking. She was extremely rude and embarrassing getting very loud so everyone was looking at us when I was just trying to explain to her what I seen. She said come on and follow me as my son and I are walking she is riding this powered cart wheel chair on the side of us, saying not these ribs they are not buy one get two free. We get to where I picked them up from and I am showing her the sign. She then calls a manager over by the name of ALBERT he was even ruder he said yelling it's in the dam flyer. I explained to him I didn't look in the flyer and I shouldn't have to it says it right here it has the pork and the beef and on the side it says buy two get one free. At this point Cassandra got up out of her disability handicap powered chair/cart and threw the ribs back in pile. Albert grabbed them and brought them to the back as these were the last 3. And out of some miracle Cassandra ran following behind after I thought she could barely walk as she was riding this powered cart chair all over the store. I run a company on a daily basis and not that was trying to get something for nothing but I was trying to buy something based off how they had there sale and where doing the promotion. I do not work there and how they had it advertised made it seem like they were buy one get two free to any reasonable customer that walks into a retail establishment. These managers handled this very poorly and address the situation more like I was crazy and delusional for trying to believe how they represented the item they were selling. These employees were loud and rude and could care less about any customer service. They acted like I walked into there home and stole something out of there fridge when prior to all of this I paid for my groceries. These people are poor excuse for any management position, and this business should be ashamed for false misrepresentation to there customers. BBB complaint will be filed as well. Please avoid at all cost. Frys and bashas have better sales on meets and have better customer service then what I experienced here today what a load of crap!
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