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| - Long review comin at ya:
I'd been here a few times during the school year on a weekend night and it was a pretty decent time. Came in here on a weekday night last week, Wednesday I think, and it was empty except a few people sitting at the bar where the absolute shittiest rap music was blasting the entire time we were there. But whatever, I'd heard the burgers were good so I brought in my friend from out of town to have a casual meal. The waitress seemed rushed. Joe's usually has some kind of burger deal on Hooked, and this one was for a burger and draft beer for $6.95. I told the waitress we had the hooked deal and she asked what burgers and drinks we wanted. I ordered my burger and draft and my friend wasn't really feeling the drafts so I asked if he could substitute anything else instead? And she said we couldn't. Ok, no big deal. He ordered a goose island draft with his. Music was still incredibly loud and shitty but our food came quickly. We had ordered a pretzel and cheese appetizer but it was brought out the same time as the burgers. Waitress still seemed like she was in a hurry. Our burgers were extremely mediocre and dry. I had the jalapeño and goat cheese one and had really expected it to be better. My friend was also unimpressed with his but we both agreed the fries were good. I had to ask for ketchup since our waitress didn't bring any. She also didn't bring us any napkins or silverware or anything so I went up to grab some myself since she was sitting at the bar.
We had barely taken a bite of our burgers when she came back, dropped off the check, and said, "Hey can you guys pay, bc I have to clock out."
Um ok? You really couldn't have waited another 10 minutes and not been rude? But hey, maybe she had to rush home for some important reason right? Nope. Parked herself at the bar counter with a giant, literally fishbowl-sized alcoholic drink with like a can of redbull or something in it and sipped it while we ate our burgers. That was what you rushed us for? So you could drink your booze? Also, she overcharged us. She gave only me the hooked deal price but not my friend who was on the same bill. His was $9.95 for the burger plus I think $4 for his draft. Are you kidding me? Why didn't you tell me the hooked deal wasn't going to apply to his portion? I had even asked if he needed to get a draft with his deal and she said yes, he couldn't substitute.
Completely awful experience. My friend and I have both worked in the food service industry for years and in all the times we've gone out, have NEVER not tipped for service, even when it was shitty. This was beyond shitty and the first time we didn't tip. 1 star.
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