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| - Oh lord..where do I begin? So, I have been going to this place off and on for a few years and it has definitely gone downhill QUICKLY. Like just in the past few months. I went there yesterday with my husband and daughter for a mid-afternoon treat. So.many.problems.
First, getting into line: You get your cup. Fine, no problems there. Next, a cookie divider--I have maybe seen them in the display case ONCE since they came out with the concept. Basically, the case is ALWAYS empty. No cookies, ever. Then, flavors--good, no problem there. Get to the toppings...NO SPRINKLES...uh-oh! The girl behind the counter had conveniently disappeared for a few minutes, so we wait so I can ask her about the sprinkles..finally she shows, and I ask if I can have some and she says "Oh, we don't have any sprinkles"...no emotion...I say, "What kind of yogurt place doesn't have SPRINKLES??" And she just gives me a smirk, nothing else to say. I'm thinking "greaaaat." So, I move on to my other favorite, yogurt chips...MISSING IN ACTION AS WELL. :/ So, I'm kinda pissed at this point. BUT--as most people do, I'm assuming--they have POP TARTS AS A TOPPING...AREN'T YOU GLAD???!!! So I pay for my PLAIN chocolate milkshake yogurt, and the rest of my family's as well. Go to sit down, realize I don't have any napkins..go to the water dispenser area (because they don't have any napkin dispensers on the tables for some reason) and there are none. Ok, what is the deal here? So, I find another girl behind the counter, ask for some napkins...she tells me THEY DON'T HAVE NAPKINS. Are.you.kidding.me, dude???? She gets a roll of paper towels and lets me grab a giant one off of the roll. Thanks. :/ Finish yogurt, my daughter wants to wash her hands and go potty, so we head off to the bathroom. LOCK ON BATHROOM DOOR--BROKEN. Yay! So, hopefully no one comes in while we both have to use the facilities. (No one did, thank heavens.) Go to wash hands, NO. PAPER.TOWELS. Really? REEEEEAAAALLLLYYY??? I mean, did the girl I asked about the napkins go to the bathroom and get the ONE ROLL they had out of the dispenser? I would laugh if I was reading this and hadn't experienced it myself, but yeah. Final insult: The foot-activated trash can: BROKEN. Wonderful. Get me out of this place before I lose my sh*t, PLEASE. Not going back for many months, if ever, at this point.
Yogurtland manager/owner: Please get your stuff together. You are going to lose customers fast, and are, from what I am reading on Yelp. This place was great once....ONCE.
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