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  • Okay so big problem...that was eventually fixed... Today, after working nights all week, my husband finally got to take a look at his truck and had found that Moonlight Car Wash had broken the sun shade! I was really upset because I have only ever driven his truck 3 times, (including taking it to the carwash) in the 3 years that we've had it - so I don't know much about the truck - and I just wish they would have told me! I was really mad. WAY mad. It's a good thing that I had a cooling down period because I was stunned with how unprofessional a business could be; break something and then just sweep it under the rug; um NO. Anyway, my husband and I returned to Moonlight today to let the owner know what had happened at his carwash and also how the wax job was swirly and there was still wax just hanging on in certain places that it shouldn't be. Immediately we were taken care of. The young man who directed me through the carwash in the first place spoke with the manager and we worked out something that both parties could be pleased with. They re-buffed my husbands truck and re-wiped it down so NOW, it REALLY SHINES. I was mad that they hadn't told me upfront about the damage to the sunshade but the fact that they jumped on the problem and just fixed it, redeemed them in my eyes. I would recommend Moonlight Car Wash because they will take care of you and your car.
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