I'm used to going to a private practice in Columbus, Ohio for my glasses needs. But I've moved to Pittsburgh and needed some place economical . I booked my appt online the night before but showed up late.... I didn't know there was a marathon going on . I just wanted to get an exam so I could buy glasses online . The staff was nice and rescheduled me for the next slot. Everyone was nice including the doctor . Although I didn't initially want glasses 2 pair for 100 bucks and a free eye exam is a great deal. Especially considering I usually spend 300 on glasses after insurance is said and done. My only complaint is the selection wasn't amazing but what so you expect for such cheap prices.