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  • First I'd like to say I know nothing about cars. All I know is that when a light turns on go to a mechanic. With that said here's my experience. I went to this random mechanic to get an estimate and right off the bat the guy looked at the Service Engine light code I gave him and told me a ridiculous price without even asking me anything. I'm assuming he was up-charging me because I had no clue what the code meant. Two days later my sisters boyfriend told me to come to Meineke on Blue Diamond. So I called for an estimate first before going and Jim was awesome! Told him my situation with the first mechanic and what supposably was wrong with my car and before he told me prices he actually asked me a bunch of questions that the first guy didn't even ask me! So I was shocked and knew that he was actually trying to figure out what was wrong with my car instead of giving me a price. Brought my car in the next day and he gave me the same price he told me on the phone, not a dollar more! Which was great! Left my car over night & picked it up around 1pm the next day. He also told me to come back the next day after driving a few miles to make sure everything was reading correctly. I don't usually leave yelp review but this place and especially Jim gave awesome customer service! Coming from a company all about customer service is have to say they had it on point!
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