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  • I called Ron to get an estimate for a palm-tree skinning. He gave me a good price, for both trimming the tree and skin it, both are in the text message he sent me. I told him that I'm only looking for skinning the tree, not trimming it, and he wrote back that he never meant to trim the tree but rather remove around 4 leafs, which wasn't the case, and the price will remain the same. What would happen if I would expect also a trim, like the text message indicated? The text message was his price quote. When you hire this company, please make sure to get as much details as possible, for the quoted work. I agreed to his quote (since I can trim the tree myself). His team came, were very nice, and did a good job. The reason for the two stars review was after they left I checked my Ring security camera like I do on a daily basis, and I saw one of his employees urinating in our back yard. Needless to say I was appalled from this behavior, especially after I told the team that if they need anything to please come and knock on the door. Ron called me the next day to take my payment information, and I shared the story with him. He said he was very sorry, and asked me for the video footage in order to deal with his employees. Ron didn't take any responsibility towards his client (me), and kept on telling me (which I believe him) that they have strict rules about this kind of behavior. When you hire this company, make sure to let Ron and the team know that your house / backyard / front yard IS NOT a public urinal.
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