I've only been to this location a handful of times. The space is a little cramped and when you stand up you always seem to be in the way of other people trying to get by. This isn't a huge concern of mine though.
This visit, I ordered the new Smoke & Pepper burger because I LOVE PEPPER. Our waitress was very prompt on helping us and starting us with drinks. Now, she asked if I wanted some pink or no pink. I always say some pink because as excepted, it's usually more cooked than I prefer. There was no pink at all. It was a little dry, but not terrible. You just would think for a $13 burger they could at least not overcook it. The bacon was a little chewy and the pickles were very flimsy (I like when they're crunchy).
Overall, I did enjoy the burger, but to me it's not worth $13. We went because we had gift cards and didn't feel like cooking dinner. The staff was very friendly and fast, just the food itself was meh. I'm sure I'll return in the future though because I'm a sucker for their fries.