I had my daughters 5th birthday party there yesterday. This is the best place for a kids party. The staff is excellent!! The room was set up before we arrived, complete with plates, napkins, cups and all utensils (included in the package price). They also did the clean up for us. We didn't have to worry about serving the pizza or cake. They took care of it all. From the moment we walked in, a staff member was there to help us. I loved this because I actually got to watch the kids play. At other places, the parents can get too busy with serving lunch, cake and cleaning up that you don't have time to enjoy the kids.
The actual play place is great! We had kids from ages 1-8 and there was something to do for all of them. My son is 2 and is a bit of a daredevil. He loves to climb on things and jump off of them too. There are no high structures where the toddlers can fall from. Even the 2 slides and ladders that they have are small so if they fall(which my son did a few times) it didn't hurt.
Again, the staff here is the BEST! They're even offered their office for my sister to breastfeed when they saw her doing it the party room( it was perfect as her baby is easily distracted). I will definitely be back and won't think twice about having another party here!