Tempe Kia does business the old fashioned way. Bait you in the door and bring in the sales manager to close the negotiation on a car you don't want. Very disappointing given that we came to Tempe Kia in response to discounted prices posted on the internet.
We had a 9:00 a.m.appointment. We arrived to a showroom void of people and finally met with our salesman nearly half an hour late. We were there to see a specific car that had been "placed out front for my family to view." Surprise, surprise. Our original internet sales rep was a last minute no show for the appointment and the car we came to see had been transferred to another dealer or (insert story here).
Still, they offered to get us a similar car from another dealership. They also wanted us to pay the $300 plus fee to transfer the car and gave us numerous reasons why the online prices for similar cars would not apply to us. After hours there (not an exaggeration), looking for cars and haggling with the sales manager, we left. We did return to look at the car they had transferred, but another $1,000 surprise in price caused us to walk. Over half a day gone.
Also be aware the posted internet prices do not include a mandatory $599 window tint, although that was the least of our worries. I had noted that fine print in advance.
It's too bad. We came to Tempe Kia fully expecting to quickly drive away in a car at the price they promised. The salesman was very knowledgeable and nice. The management? Not so much. Perhaps we were just falling for a good cop, bad cop routine. Whatever the case, the experience was exactly the waste of time we were trying to avoid by going online and calling ahead by telephone to confirm.