WOO-HOO! I LOVE the Fillmore!
Pros:
The sound is AMAZING! I've been to two Ben Folds shows here & have been blown away by how good everything sounds!
I've never had any issues with the staff.
Show times - start on time.
Staggered viewing area, so it's not all level where you're having to stare only at people's heads.
Cons:
I like the layout; however, the "general admission - standing room only" gets me, because "you snooze, you lose". If you don't get there early, you're stuck waaaaay in the back. Parking is an issue, too. You have to compete with all the other establishments there, so when it's time to go, you're stuck there for a while trying to leave.
Ticket prices - UGH. I can't stand this whole convenience fee mess. Just charge one price & be done. :D