I had to double check I went to the same place that was in the reviews! Not new to Asian spas or reflexology...so take note. As suggested we booked with Vivian. She called before our appointment (4 of us) and said they were running late...BIG plus there! We were instructed to come in 20 minutes later. When we arrived, the gentleman working there offered water and snack...trending positively so far.
Vivian was not there, and as noted in other reviews...the language was a HUGE issue! No one understood us!
To the important part....the massage....WOW what a joke! The place was sooooo loud...patrons and workers alike!! They talked to each other during the massage, came into the "room" to talk to one another AND they were not kidding...these employees get a lot of cell phone calls!!! Apparently no handbook for employee code of conduct in these parts!
We all started at different times, one girl started after us and ended first! My massage was uneven...one foot did not get the same treatment as the other and that was consistent with the entire massage...Time to flip over??? The cocktail napkin he cut a circle in that I rested my face in was ridiculous!! BUT.....the best part....all therapists standing around the desk as we paid asking for and looking at us for the tip!
There are reflexology places ALL OVER town, some across the street up the road and around the corner. You can bet, I will try another place, and will not be returning here. What a let down. You would think when you mention "Yelp" ( and offered a discount) when booking, those that read yelp also post and would encourage your staff to provide a positive experience.