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  • The Venetian has got to have the most nonchalant, brinking on the rude, staff. No one here smiles, greets you straight or apologizes even after major snafus. The rooms are great and I got a great deal on the room prices. But does that outweigh the terrible service quality? No. I would pay some extra for a hotel with a little bit of a courteous staff. Being in a crappy, complaining mood during vacation is just not worth it. Stroll through the casino, use their restrooms but don't spend even a penny at this place. A cocktail waitress at the casino actually stood around after each drink and literally asked for her tip. At the Grand Lux, our server Liza T was the epitome of bad service and ridiculous etiquette. Add to that she didn't even understand simple instructions- like eggs need to be poached!
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