The entire Ohana Eye Care team is consistently professional, responsive & very friendly; finding all members of a health care/ health services practice that regard their business this way is very rare. I've probably spoken to each member of Ohana via phone or during an office visit, and the courtesy is consistent. Responses via e-mail, text & phone call regarding questions or concerns have always been quick. (And of course, Dr. Kwok is an excellent optomotrist!)