RUDE! RUDE! RUDE! I like supporting small businesses around Etobicoke. It makes me feel good to see them thrive but this place may have great collection but the staff is very rude. I came in when they opened to try to get some balloons for a lovely co-worker whose birthday it was and I wanted a cupcake designed balloon. I greeted them a good morning and proceeded to try to pick balloons. The lady behind the balloons just said, "No balloons this morning!". I did not hear the first time since I was excited to get the balloons and she repeated it, with a non-chalant and unapologetic face. She did not offer why or when I can come back. Then the manager came and looked as truculent as the balloon lady and explained they were swamped with orders, which I understood. So I left feeling deflated and with a queasy feeling because they could not have cared less or even offered any options. It is really sad because this place is fully stocked with all sorts of balloons. But I would rather drive a little bit more than support a business that could not care less.