I had really high hopes for this place as we go to the Bevvy a lot and get exceptional service there, sadly they didn't deliver AT ALL. First we waited 30 mins for a table which on a Friday night is expected and this place was packed! So I was hoping it was gonna be worth the wait. When we finally got seated the hostesses didn't give us enough menus we had to get up and ask for more, our table was still dirty, and we weren't greeted for over 10 mins. When the server finally came over there was no "sorry about the wait" or anything. We gave him our order for appetizer and asked for a round of waters, the water didn't come til after the appetizer was on the table! We ordered our food at 9:39, at 10:20 we finally asked how much longer it was gonna be. At this point the restaurant was pretty empty. Our food came out finally and it was cold and just lacking in general. Burgers were dry and over cooked, chicken panini was soggy, seemed as if the food was just sitting in the window. We kept having to ask the server over and over again for refills and he came over and dropped a pitcher on our table, like I'm sorry do you not have time to get refills we have to do it ourselves? We ended up asking for a manager TWICE. All around it was a bad experience. I probably won't ever be back.