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  • I was in your premises on 7-9-2017 (Sun) and it was really hot and so when I approached the bartender to order a cup of ice and water he just stared at me and ignored me while he talked to a waitress there. I stood there for about 3 minutes until she noticed me and she was the one who asked me if I needed anything, so I said, "yes, I wanted to get a cup of ice and water." She told the bartender and he pretended like he didn't hear her and so she repeated herself and he gave me a cup with a few pieces of ice and a little bit of water; even the waitress looked in the cup and asked me if this was enough? I was very upset and very confused because I always go to your establishment without any problems but for some reason your bartender did not want to serve me or give me eye contact. I don't mean to sound racist but I have a feeling he didn't want to help me because I am Black. I know that there were two bartenders that day. One was Asian and he was White but it wasn't the Asian guy it was the White bartender (didn't get his name) but I have seen him there lots of times bartending. All I have to say is that when I go into a place of business I expect customer service to be good because if I am talking with you politely or asking you a question politely then I expect the same treatment. I hope in the future your employees learn to treat their customers a bit better because if it weren't for customers then your employees wouldn't have jobs. I hope you take this e-mail serious because what happened on 7-9-17 (Sun) should never happen to anyone. Your bartender wasn't very kind and if I go in your place of business again and something happens like this again then I will go to the Better Business Bureau and make a complaint. Thank You An Unhappy Customer
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