Got the double whammy from these guys. Not only was our plumber not competent enough to shut off the water for the street so he could find the leak, it took him two hours before he threw up his hands saying he'll come back in two days to try again, then demanded $300 for the time he took to accomplish nothing! (The next company's plumber did in 5 minutes what he couldn't do in two hours! No exaggeration.) When you need a plumber, you hope you get someone who is 1) competent and 2) fair. This plumber had neither of these qualities. If I wasn't able to do what I promised, I would feel bad about letting the customer down, and I sure as heck wouldn't charge any more than I had to. Not this guy. His whole mindset was, "How much can I extract from their pocketbook?" Not a fair bone in his body. Shameless greed.