ive had some great cab rides and some not so great cab rides. However ive never had a taxi company tell me i never called to ask for a ride, when i RE dialed their # in my phone from 1 hour previous.
The receptionist was very nice, took all my info, phone #, address, destination. I was told 20-30 mins would be my wait time. I figured they may have been a bit busy so i waited an hour then called back. The nice receptionist (same one) said she never got a call from my location. She also said she would investigate and call me right back. I found other means of transportation in the mean time. 45 mins later the cab driver called me to let me know he was outside my house. i was no longer there cause i had no idea anyone was still coming.
my suggestion: Get it together. Make sure your employees know what they are doing.
i even double checked my phone just to make sure i did dial the correct # twice. its not me.