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  • ***AVOID THIS SANDWICH SHOP*** First of all the main reason to not support this Capriottis is the poor management/ownership. If you care about being treated right as a customer, being valued for your business and overall being treated respectfully by a business... DO NOT GO HERE. Here's my story... Capriotti's food in general as a chain sub shop can be very good. In fact I have ate there several times in the past, mostly from another location. But it is more expensive as some of the other posters have remarked. (So you'd like to get what you pay for correct? Certainly you can... BUT NOT HERE) This location created a texting system for deals etc.. (I believe to drum up business when it's slow). They say in it "UPSIDE ANY SANDWICH to a 20: FOR THE PRICE OF A SMALL". I phone order, come in expecting to pay for a small and get ther large as advertised in their text. Not only did they NOT HONOR their own promotion. When the owner/manager got into it with me. He absolutely understood the confusion but WOULD NOT HONOR THE TEXT??? I asked him whether he'd rather lose return customers and have bad business in the future over his mistakes rather than rectify them on this one time basis. He had no interest in making things right. As I've read from other posters from a while back this ownership has no clue and hopefully we will all stand and let him know that businesses like this shouldn't be rewarded.
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