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  • This is a very nice hotel- nothing fancy, but I was not disappointed- I expected a decently clean room, comfortable bed and wanted a safe and restful sleep. For the rate I paid- $99, these expectations were met. What gives this a five star rating are the extra little things. First of all, Mike at the front desk was very professional and efficient. He acknowledged my Diamond status and gave me a free set of Quality Inn ear buds with a complimentary room up-grade. I had made my own reservation and my secretary had made another- so I hade two reservations out there for one room. He immediately brought that to my attention and cancelled the extra room even though the cancellation deadline had passed. Often a hotel stay is ruined by the front desk experience- regardless of how nice the room is. For a hotel to make that great first impression, sign in staff are very important- Thanks Mike. Secondly, they provide a free shuttle to surrounding hospitals and businesses- this saved me a day of parking fees- nice touch. The rooms have free HBO, flat screen TVs, micro fridge, quite rooms, microwave, iron, hot working shower. It is attached to a Panera restaurant- and another small extra that really makes a difference with me- free coffee with flavored creamers! (Hate that powdered crap!)
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