I was a good customer at this dealership, bought lots of HD clothes and parts, and even bought my bike here. The staff was friendly and merchandise selection very good. I bought a new very expensive limited model touring bike. My opinion of this dealership changed when I noticed the windshield was coming loose on the right side. I took the bike in for warranty repairs and they charged me 100.00 just to look at it, claiming they would return the money when the warranty repair was approved. They then told me that hey had to send pictures of the defective screw insert to Harley Davidson to get a warranty decision and they would call me back. After a few weeks I called them and they told me Harley didn't reply to their email yet. This was over a year ago. Needless to say the dealership never contacted me or even tried to help me resolve the issue. I am no longer their customer.