Let me start by saying I use YELP exclusively to find services after moving to Phoenix two years ago and I have never posted a bad review until now. The Repair Guys showed up within their two hour window and I showed them the work I would like completed which was pretty straight forward. The first repair was to a piece of uplifted flashing on the roof from the storms this Summer. I was told that repair might be a lot more complex and good thing I called them instead of a Contacted Roofer because the charge would be three to four times times the amount. The second repair was replacing a light fixture in the garage and I was told the person who probably installed the light fixture hadn't done it correctly. How he could tell that from just looking up at a light that was mounted correctly; I have no idea! He started pointing and talking about a light switch in the garage that wasn't even there which was really strange. The third repair was in the kitchen and had to do with putting two lights on the same switch to their own independent switches. I was immediately told this was probably way more complicated than just fixing the wiring behind the plates. I figured whoever had installed the lighting just did a jump and new wiring would need to ran in the attic to the switch. When we talked about pricing I was told he would need a day and a half to complete a bid. Have you ever had that feeling that things weren't right about the person you were dealing with. I don't know if it was because I was a single female or what but I felt like I was being prepped for a really high bid! What The Repair Guys didn't know is that I actually work in the mortgage industry, so I'm not inexperienced with home repairs and what work actually needs to be done.
I immediately called another Handyman service on YELP and he provided a bid before leaving my home. He came the next day and fixed the items in less than three hours for a fair price and I'm very happy YELP user once again.