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  • I want to really like this place since it's so close to my work and we end up eating here all of the time, but it's almost as if they try to find new ways to upset me with inconsistencies and wrong orders. Among the disappointments (besides the long wait times): *Ordered a Thai Salad to go, got back to my office and opened it, it was a Thai noodle bowl. *Have had smoothie cups filled without about an inch or so of cup space to spare on top. Are they not measuring ingredients or just rushing through orders? *Numerous salads served without dressing. But they may have rectified that because now the salads are served pre-tossed with dressing. At least they were for one day. *Wraps that are served scalding hot. Maybe check the oven temperature gauge. I've been burned so often with the Jamaican Jerk, that I'm afraid to order them anymore. What made me finally write was today, while watching my smoothie get made, it may have been too thick, so the worker ran some tap water into the container a couple of times. Good if you're mixing cement I suppose, but it made the smoothie runny and watery as I'm sure the tap wasn't the same temp as the rest of what had already been blended. As a result, I got a watery blob that tasted like a weak slurpee. The original owner ran a tight ship and kept the place spotless and consistent from order to order. Since he left a couple of years ago, this place has gone downhill in terms of quality, cleanliness, and service. During some of my long waits, I've seen people stand in front of the counter for minutes on end before even being greeted. You'd think even the blender operators who face the front of the store could at least throw them a "someone will be with you in a minute", but no they just act like they didn't see them walk in. Alas, I'll be back just for the convenient location.
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