Took my dog there because he had developed a hot spot on the back of his head, which at the time I had no idea what it was and thought it was a serious would or infection of sorts. My dog is pretty anxious, and I was really nervous and worried to bring him because I have recently rescued him from a shelter and have never experienced taking him to the vet before and was going in pretty blind.
I live on 5th avenue in the city and there were plenty of other vets and hospitals I could've taken him too within walking distance from my home but they all had relatively horrifying reviews, ranging from animal negligence to providing the wrong prescriptions.
I'm sitting in my car with my dog reading these reviews trying to decide where I should take him and I came across this location and it had perfect reviews, even though there were only 12 the reviews all mentioned fairs costs and great services.
I was seen very quickly for being a walk-in appointment because I didn't call ahead. The women at the desk were all very kind. Like I said my dog is kind of anxious and sometimes doesn't do well with other dogs so just to be safe I waited with him outside near the front and they were ready for me like I said almost instantly and she came out and got us.
The vet was awesome. I think his name was Ian maybe but he was really thorough. He looked through my dogs medical records provided to me from the shelter and went over all of the possibilities of what could be going on in detail as well as going further with what shots and vaccinations he may need coming up which I had no idea about.
Came down to him just having this apparently very common hot spot, which the vet gave him a steroid shot and treated the area with something else as well. Prescribed him two medications for two weeks and total visit cost was $200. Which I think is fair? I honestly have no idea but I felt that was reasonable for the service and the medications. Again idk. I'm pleased though.
The lady at the desk printed out copies of everything that was done during the visit so that I can submit it to my pet insurance company and the vet who worked with my dog hand wrote everything we discussed which was really helpful.
I received an email today (visited yesterday) with information for me to setup and online portal to the hospital so I can schedule visits and lookup past appointments and information which was great. Definitely going to be my dogs regular vet clinic.