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| - Be prepared to wait a long time for what is supposed to be Japanese "fast food".The owner needs to take a course on customer service and anger management. Given my experience, I have no doubt that many of the positive reviews on here are FAKE or manipulated as one reviewer mentioned. The owner is a nutcase. I'll tell you why...
Me and my wife were sat down at 7pm and provided menus. Keep in mind that everyone is in plain sight and 25 mins later our order still wasn't taken. Any attempt to have our order taken was in vain as he literally never once looked our way! It was like we didn't exist and there was only one other table of 3 occupied in this small restaurant at the time.
No big deal, we were both hungry and given the options for ramen out there and the fact that the owner had not taken our order or didn't seem to care we decided to leave.
Walked into my vehicle and was in the middle of a conversation about where to go when we see the owner approaching our vehicle! This was amusing to me for a couple of reasons. Firstly, he was the only person in the restaurant and he left his other customers in his restaurant alone. Secondly, he looked like he wanted to fight!
As this experience was in cookoo 'case study' territory, I will try to describe it as accurately as possible.
The man approaches my car and knocks on my window. I open it.
Him: "why?"
Me: "what are you talking about?"
Him: "why?"
Me: "why what?"
Him: "why you go?"
Me: "because you took too long to take our order and my wife is hungry."
Him: "I am only one person"
Me: "I don't care, that's not my fault"
Him: " f__k you then!"
Me: "f__k you too!"
He then walks in front of my vehicle and yells at me:
Him:"I call the police"
Me: "for what?"
Him: "I call the police"
Me: "for what?" (I was visibly amused at this point)
Him: "......"
When he stood in front of my vehicle I honestly thought he was going to kick my vehicle as he looked really pissed off. Last thing I was expecting was him to threaten to call the police lol. Perhaps he was afraid of how I responded to his profanity? Perhaps it was because I wasn't intimidated by him? I guess I will never know, I really don't understand why he would say that.
I told him to get out of the way. No response. When I asked him the 2nd time he responded with another "f__k you" followed by a 5 secs stare before he finally moved out of the way. As I was driving away I could see him in my rear view, the guy was looking at my car on the sidewalk as I was driving away like in those romantic movies! I'm not kidding here. I could feel his eyes sending laser beam death stares that sent chills down my spine.
Ok, in all seriousness, our mindset after this experience was, "what the heck just happened?". I can understand him being upset if we ordered food and left. It wouldn't justify his actions but I could understand. What I don't understand is that he never took our order and acknowledged us after we were seated and when we decided to take our money elsewhere he got upset. Add the fact that he tried to intimidate me and my wife and ended up feeling intimidated himself we have a definite WTF moment.
Take my review for what its worth but it is the truth. The owner has a few loose bolts. Very amusing experience.
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