I was in town this past weekend for a friend's wedding and was disappointed by my experience staying at the Concourse, especially considering the glowing reviews this place typically receives.
Nearly every employee my partner and I encountered -- from check-in to check-out -- was unfriendly, seemed irritated and verged on explicitly rude. Our presence from start to finish felt like an inconvenience. The one exception from the front desk clerk we dealt with at checkout, who was kind despite the long wait we dealt with at the desk (why did they only have one person there an hour before checkout on a busy summer weekend?).
Most pointedly, the servers and bartenders we encountered at our friend's wedding reception were extremely unfriendly. It pulled down our mood considerably at an event that's supposed to be a celebration. Our check-in clerk mumbled and never even said so much as a "hello" or "welcome" that I can recall.
On top of that, our room -- for the rate we were paying ($160, the reduced wedding rate)-- was exceedingly average. It felt like it had been renovated in a hurry. There was a gap to the shower door when it was closed that allowed a bunch of water to spill out onto the floor, leaving a pool behind.
Overall, just OK.