NOTE: This review is based solely on the CHRISTMAS DINNER BUFFET 2013
Every year for the holiday season several downtown hotels offer a special holiday menu for those who opt to forego cooking at home for a refined evening out where the focus can be on enjoying a good meal in the company of family and/or friends.
Having heard good things about the Windsor Arms Hotel I was quick to make my reservation for this years Christmas Dinner buffet.
My parents, my partner and I were happy with the Hotel itself: the interior of the hotel is beautiful and the holiday decor very festive. We were seated in an intimate side room just off the main dining room where the buffet was situated.
The waitstaff were very friendly and greeted and seated us to our table however it was difficult to find our waitress after that for wine, water, etc. We were told they were short staffed.
The buffet itself was standard size but not impressive. Because it was Christmas my family and I were most looking forward to turkey, stuffing, vegetables and nice desserts however it was very disappointing. In fact we heard comments from other guests confirming how we felt. The turkey appeared like pressed turkey and was sitting in a serving tray filled with watery "gravy" which we had to sift through to find a suitable piece. The stuffing was very disappointing(mostly large bread pieces with minimal seasoning), and there were overcooked brussel sprouts and very bloody prime roast. Desserts were disappointing(bread pudding, mini tiramisu, moose cake and mini meringues).
We left feeling disappointed. I personally had expected much higher quality from the Windsor Arms but after this experience I would not return for another holiday meal nor would I recommend it to others.