We came in on 7/20/16 with my family (9 people) for a late night ice cream around 9:15pm and there was a young man who wouldn't let us sit due that he was closing...he said we could order but couldn't touch the chairs??? He stated he was the only one working (probably not the safest) and I am assuming that it must take 45 minutes to close? If I was the franchise owner I would consider adding more staff or additional training is needed. Wow...as a owner of a business myself, this would infuriate me. Needless to say, we walked out never to go to that location ever again