I used to come here regularly. But the food has been hit or miss lately. This last time I ordered fried rice and there was a thick black hair in it... embedded in the eggs!!! YUCK.
They did get rid of that awful pine sol smell that permeated the whole place so they get stars for that.
Service is always attentive and speedy so they get stars for that too! The pho is usually great but the last few times the broth was not as flavorful. I think it depends on what day it is. I also ordered a boba tea and the tapioca was mush. My husband who loves boba also didn't want to drink from it.
It is kid friendly so another star for that. They do have high chairs and bring out special plates and utensils for the littles.