rev:text
| - Arcadia Cove is a very nice place because the grounds are well kept, the buildings are modern and the apartments are spacious. Though it is well maintained, it is not well managed. They should change their names to Arcadia CROOKS. I lived there for two years and I have experienced nothing but being nickeled and dimed to death regarding my lease. Every so often I'd get a letter on the door about an incorrection or price jump on my lease. And this is after signing a year lease. If you want to live there you have to ask specific questions about the lease. I have asked questions but their explanations might as well have been in French.
For example, one of the many times, I got a letter giving me a credit for some shady reason and the very next month they took it back for some other shady reason. Their reasons are never clear. And then before I moved they sent a letter stating that I needed to vacate the premises no later than March 30th even though I knew my lease ended on the 31st. So, I followed directions and turned in my keys on the 30th. When I got my "security deposit" explanation back, I noticed that I was charged $26 for leaving the apartment a day early.
I called and the customer service manager, Aaron, was a hair short of being completely rude on the phone. And this is a man whom I've chit chat with in his office for an hour one time. He told me that I did not honor my lease and I reminded him that someone in his office post that letter to my door and I'm being penalized for his/her mistake. He corrected me by saying, "you're not being penalized, you're being charged." Say what? Then he proceeded by adding, "even if you were to take it to court, all the judge would see is that you didn't honor your lease."
By the way, after they nickeled and dimed my security deposit, I got $12 back. If you want to live there, don't just lock your door, lock your wallet too.
|