Yes it's true what they say: this place is like the "Cheers" of sushi joints. The hostess Sharon was great about making us feel comfortable in a place that is local and has it's own local clientele. But that is ok because the waitress and Sharon made us feel like we should be part of the scene.
The chefs, though not Japanese, are enthusiastic and willing to make your rolls to the best of their ability. I would try the Sun Devil and some of their other unique rolls- definitely different than your average sushi joint. They even recommended other restaurants to try since we are not from Phoenix: very nice people.