I don't know what has happened to customer service and problem solving but this place has certainly lost it! I used to be a patient for many years and felt "eh" about them but my experiences have most definitely declined. Time to start looking for a doctor or clinic that isn't concerned about the cattling in and out of patients. Very poor customer service and problem solving. Triage takes forever, especially if you just need a quick answer or resolution. I don't want my woman care needs to be in the hands of a center focused on production or service level numbers - in/out FAST.