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  • **Only giving two stars because of the $14.95 service coupon. :) First issue: They don't acknowledge your existence! I've pulled up to the service garage, gotten out of my car and waited 2-3 minutes before someone even greeted me! Oh no, it wasn't because there were no workers around or becauze it was busy, there were plenty of workers around! None of them looked busy, most of them standing in circles talking to each other, some of them even making eye contact with me and not saying anything. Gr8. Do I just sign myself into my own service appointment, or...? Second issue: Rude workers. From the salespeople to the cashiers, I've gotten attitudes and rolled eyes. It really kills my vibe when I come in here. No one smiles, when I ask questions I get short, uninterested responses. The salesmen always stand in packs and talk to each other. You'll be lucky if ONE of them turns around to ask if you need help. To describe it more dramatically, it feels like they're all in the popular circle and I'm not cool enough to join in. Third issue: They don't even wash/vacuum your car. Is that not in the budget? Is that extra? Gr8. Yeah, not coming here anymore. If I take the drive out to Findlay Toyota in Henderson I can get greeted right when I pull up, I can get way better customer service and my oil change won't take two hours. And they'll wash my car for free. Shout outs to them.
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