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  • we bought a new washer and dryer from lowes, it was delivered, and they told us since our house was over 5 years old, the manner in which valves were used had changed and unfortunately they were not equipped to make a plumbing change. they would come back the next day to install it so we needed to have the valves changed that day. the only plumber that called us back was the honest plumber. my guess is because they had no other jobs because everyone decided not to hire them. they charged $750!!!! to change the 2 W/D valves and the whole time they tried to sell us an over $2000 water softener and repair numerous other items. of course they said we could get a water softener at a box store, but NO WAY would it compare to theirs, they guarantee for life, blah blah. and of course it wouldn't really be as good as theirs, blah blah. they would be willing to give us a $300 discount, but only if we ordered it that day. and just LOOK at all the other problems we are having, my my, we should have them fixed. when we finally got to lowes to buy that softener we asked what should have been the price to change those W/D valves....about $200. agree with the other person who said that they are really just salesmen because when i asked the guy some technical questions he couldn't answer them about the equipment. should have been a sign, too bad we were stuck in dire need of a plumber.
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